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Q: After we send you the inquiry, how long will it take to receive a response?A: We will reply to you within 12 hours after receiving the inquiry on weekdays.
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Q: Are you a direct manufacturer or a trading company?A: We have two factories, and we also have our own international trade department. We produce and sell our own products.
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Q: What products can you offer?A: We mainly produce nuts, including macadamia nuts, turquoise nuts, turquoise kernels, walnuts, walnut kernels, and amber walnut kernels.
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Q: What are the main application areas involved in your product?A: Our products cover almost the entire nut market, e-commerce, supermarkets, and chain stores applicable fields.
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Q: Can you make customized products?A: Sure, we produce, sample develop, and manufacture products based on the packaging style provided by the customer.
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Q: Do you produce standard parts?A: Whether customized or not, our factory has highly respected certifications such as BRC, FDA, ISO 22000, and HACCP, which demonstrate our unwavering commitment to achieving the quality and safety standards in the industry.
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Q: What is the production capacity of your company?A: We have 12 production lines that can produce over 5000 tons of nuts annually.
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Q: How many employees does your company have, including how many technical personnel?A: The company currently has more than 150 employees, including over 20 professional and technical personnel and over 5 quality control personnel.
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Q: How does your company ensure product quality?A: Firstly, after each process, we conduct corresponding inspections. For the final product, we will conduct full inspection according to customer requirements and international standards;Then, we have the advanced and complete top-notch equipment in the industry, including X-ray machines, dryers, baking machines, vertical packaging machines, bag feeders, vacuum packaging machines, automatic packaging machines, automatic labeling machines, and other comprehensive equipment. We also have our independent product inspection laboratory.
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Q: What is the payment method?A: When quoting, we will confirm with you the transaction method, FOB, CIF, CNF or other options. When producing in bulk, we usually make a 30% advance payment first, and then pay the remaining balance upon presentation of the bill of lading. We mostly use T/T as the payment method, but L/C is also acceptable.


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